Susie Long | Wine Director

How long have you been with JTJ Restaurants?

Four years.  I joined the team a few months before Petit and Keet opened.


What have you learned since becoming a part of the team? 

What haven’t I learned?? In the last year, definitely perseverance (hello, COVID) and organization (operations of two restaurants). Overall, loads about the business aspect of managing a wine program.  It may not be as fun as planning a wine dinner or going to a tasting, but the rewards of tracking things properly are worth it. 


What do you love the most about working at Petit & Keet?

This company took a chance to allow me freedom and independence to curate a wine program when I didn’t have the experience. As a young woman in this industry, that’s not easy to find. 

And, of course, my work family. We spend so much time together. We can’t help but be close. Every restaurant I’ve worked at brought me wonderful friends, but my relationships through PK/CS are deep and wide. 

Hello to all my friends from my former life! I love and miss you!


What first interested you in food and drink?

I grew up being more interested in food than most people my age. My dad is a big foodie. We would always go out of town for a vacation with restaurants as a focus because there wasn’t much in El Dorado. Or we had to figure out how to make it at home. 

I would go on business day trips with him just so we could stop at a restaurant for lunch. It was usually Red Lobster because they had that carrot cake. Also, cooking at home and appreciating flavors and the rarity of ingredients is something that I understood from a young age. We couldn’t get international food from restaurants, so we researched and did our best to cook at home.  And there was no online shipping so we had to hunt for ingredients. When on the road we’d spend hours driving back roads to get this boudin and that bread on the way to another stop. It was never-ending.

I come by it honestly. 

I guess my love of food really came from my dad. He lights up like a kid on Christmas morning when presented with something new and unique. We spend hours preparing meals because it’s fun. My parents put in the time to literally produce everything they eat for some meals.  If that can happen, I think I can learn how/when/why a bottle of wine exists. 

My parents own a Certified Naturally Grown farm now where they raise heritage breed pigs and grow all of the things. This has extended my understanding of the food industry extensively. 

Food and wine are different, but we were all born eating. The need (want?) to drink comes later. I always want people to know that their knowledge of drink comes later and that’s okay. It’s also why I have a job and I’m happy to help.

What’s your favorite part about what you do?

Honestly, it’s being able to work alongside my best friend and partner [bar manager, Rob Armstrong]. We work so well together and I love bouncing ideas off of him and vice versa.


What is your job title for those who don’t know?

I’m a Certified Sommelier, which means I have passed the second level exam through the Court of Master Sommeliers.  Technically, I’m the Wine Director for non-corporate JTJ properties. 


What does an average day look like for you?

Any combination of duties, like:

 vendor meetings, inventory management, event planning, wine tasting, menu curation, stocking and organizing, assisting the bar, training staff, maitre d’, and of course pouring delicious wine. 


How/when/where did your career start?

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When did you know you wanted to become a Sommelier?

I’ve always been nerdy. I’ve always been a lush. I’ve always liked to collect things.

When I figured out someone gets paid to be a wine librarian, I was in.

After earning a B.S. in Costume Design from Cornell College, I quickly learned that jobs in that field were hard to come by. Shocking, I know. I had several friends working at the Capital Hotel that encouraged me to apply.  I was fortunate enough to be brought onto the Ashley’s team for my first job in F&B and quickly jumped from food runner to front waiter.  At that time Lee Ingold was the manager/sommelier/maitre d’hotel.  His enthusiasm and excellence in the training set me on this path.   


What did the process look like for you when completing your sommelier training?

Books, maps, flashcards, tastings. Repeat.  There are sommelier schools in larger cities, but most people self-study.  It’s important to find like-minded people who want to taste academic and study with intent. 


What’s your go-to bottle of wine?

Whatever’s open! Jk.. kind of. 

I’m very value-oriented.  I think of wine as a grocery. I tend to look for wines that over-deliver for their price. Our happy hour wine selections are a great way to see some of those bottles. 

To me, “go-to” is like asking how to make a turkey sandwich. 

I also have several wineries and importers that I trust. After years of seeing their products and experiencing consistent deliciousness, I can buy without hesitation. 


What’s the best wine you’ve had and where from?

1996 Domaine de La Romanee-Conti La Tache Grand Cru

Besides being BIG world-famous and historically significant, this wine is like nothing else I’ve experienced.  Incredibly complex with lots of funky barnyard character and dark fruit backed up by blood/soy sauce/violet elements.  I hope someone out there thinks that sounds delicious because it was. 


How has your career grown since you’ve started?

I started at Ashley’s as a server’s assistant because I needed to pay rent. I saw my place in this industry and claimed it to the best of my ability. I think I’ve done pretty well. 


Who do you look up to the most in your field?

I admire boss lady wine educators like Karen MacNeil, Madeline Puckette, and Jancis Robinson.


What’s the proudest moment in your career? 

Being on the Wine Enthusiast’s top 100 wine lists was pretty awesome. Any time we can bring Arkansas to national attention is a good time. 


If you could give a piece of advice to people leaning towards the restaurant industry for a career path, what would you tell them?

Working in restaurants isn’t limited to cooking or waiting tables. There are all sorts of positions that can bring your unique talents to the table. If you have an interest in the industry (and are able to work not strictly 9-5) you should think about it. But know- it’s not for the weak-spirited. It can be hard and grueling and always, always the show must go on. At the end of the day, though- what are better perks than food and drinks?


Where do you see yourself in five years, or even 10 years? What are your goals?

I’d really like a puppy and to see Dolly Parton live. Make a hollandaise that doesn’t break.